Last Revised: 27/05/2019

The document is to be reviewed annually and updated.


The purpose of the Buzzard Reptile & Aquatic Privacy Policy and Statement is to ensure that all personnel whom we deal with either as prospective customers, customers, suppliers or employees fully understand the company’s commitment to meet or exceed all the GDPR legislation that is relevant to the company and the services it provides.


All published on website.


Buzzard Reptile & Aquatic collect personal information via the following means:

  • Checkout form on the e-commerce shop
  • Online Contact Form – Home Page

2.1 How we collect personal information

Buzzard Reptile & Aquatic collect personal information via the following means:

1. Checkout form on the e-commerce shop
2. Online Contact Form – Home Page

2.2 The type of personal information we collect

The Type of Information Collected by Buzzard Reptile & Aquatic:

E-mail address
Telephone Number
Phone Number
Address – for shipping products

2.3 How we use personal information

Buzzard Reptile & Aquatic uses this personal information to:

Contact the new and existing customers relating to products purchased and new sales

Administer and Personalise our web sites or e-mails.

Buzzard Reptile & Aquatic employs a “need to know” policy of sharing information between its employees, agents or subcontractors and will only disclose sufficient information to allow our employees, agents or subcontractors to complete their objectives and as such these parties will be obligated to use that personal information in accordance with the terms of this privacy statement.

In addition to the uses described above Buzzard Reptile & Aquatic may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.

2.4 How we insure your personal information is kept secure

Buzzard Reptile & Aquatic will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

2.5 What we will do in the event of data being compromised

If in any event we feel that the data has been compromised, lost or stolen we will immediately inform all interested parties and take immediate action to mitigate the compromise.

2.6 Our lawful basis for processing this data

If the personal information has been collected by Buzzard Reptile & Aquatic we will ensure we have your permission to use the data necessary for the fulfillment of services provided or in order to take steps to procuring further orders.

If the personal information is transferred to Buzzard Reptile & Aquatic for the purposes of fulfilling a service we will obtain a statement from the transferee that they have the consent of all personnel to which the information refers before entering into a contract.

2.7 Data Retention

All data transferred to us by third parties will be stored in a secure area.

It will be held there until either the data is no longer required or the transferee has requested us to destroy the data. Data transferred to us will be disposed of using an electronic shredder. Data that has not been used will be destroyed by secure means after a period no greater than 12 months.

All data collected on customers or potential customers will be held whilst ever that data is considered useful or unless requested to do otherwise. The Data will be reviewed at least annually.

2.8 Your rights

All personnel that Buzzard Reptile & Aquatic hold personal information on have the following rights:

The right to be informed of the data being held.

The rights of access to the information being held.

The rights to rectification of any errors in the information being held.

The rights to have the information destroyed.

The rights to restrict the use of the information.

2.9 Updating this statement

Buzzard Reptile & Aquatic may update this privacy policy from time to time and will ensure that the latest version is held on our web site

You should check this page occasionally to ensure you are familiar with any changes.

3.0 Cookie Policy

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping baskets, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers

3.1 This Website may place and access certain Cookies on your computer. Buzzard Reptile & Aquatic uses Cookies to improve your experience of using the Website and to improve our range of services. Buzzard Reptile & Aquatic has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.

3.2. All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.

3.3. Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling Buzzard Reptile & Aquatic to provide a better experience and service to you. 

You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.

Cookies that are collected via the Buzzard Reptile & Aquatic website: 

  1. Demographic information such as post code, preferences and interests;
  2. IP address (automatically collected);
  3. Web browser type and version (automatically collected);
  4. Operating system (automatically collected);
  5. A list of URLs starting with a referring site, your activity on this Website, and the site you exit to (automatically collected);

4.0 Contacting Buzzard Reptile & Aquatic

If you have any questions about this privacy policy or personal information that Buzzard Reptile & Aquatic holds please direct your enquiries as follows:

By email to 

By post to Buzzard Reptile & Aquatics, Leighton Buzzard, Bedfordshire

4.1 Making a complaint

If you have a concern about Buzzard Reptile & Aquatic’s information rights practices, you should report it to the ICO by accessing by either e-mailing  or accessing their web site