We will use this space to keep our customers informed about how Buzzard Reptile will progress through the current Covid-19 situation.
Whilst we are still trying to keep to our aim of same day dispatch on orders placed before 12, with the increased volumes, this is not always possible at present, especially at the beginning of the week. We will however prioritise live food shipments on these occasions and will get all orders out as quickly as possible.
Over the past few weeks, Royal Mails service has increased, whilst unfortunately DHL has slowed down a little, putting both services on par. As such, whilst there are still a few delays on occasion with Royal Mail, we have removed the DHL option Once again, we appreciate your patience and support in these trying times.
We have introduced social distancing in our warehouse to minimise contact between ourselves and protect our workforce, we are also taking the upmost care when touching products and packaging to keep our customers safe. We are also cleaning products when they arrive to us to ensure that we and our customers are safe.